• Processing bank receipts and applying to the correct customer and invoice on our ERP system 

• Allocate contra payments as per customer remittances 

• Build and maintain positive relationships with customers to encourage timely payments 

• Investigate and resolve invoices disputes or queries promptly, liaising with Sales Team and Customer service where necessary 

• Support sales and operations teams with order processing and customer communication 

• Assess new customer credit applications and perform credit checks where necessary 

• Prepare weekly debtors reports for sales and management teams 

• Escalate high-risk or long outstanding debts to Financial Controller 

• Conduct annual credit reviews on all existing customers and ensure credit limits are set appropriately 

Accounting

• Assist with bank reconciliations and month-end processes 

• Support preparation of monthly reports, invoices, and reconciliations 

Ecommerce

• Reconcile sales orders to received payouts (various platforms) 

• Create orders and raise sales invoices 

• Ensure accurate and timely accounting of fees, customer claims, promotions and discounts

Audit, Compliance and Controls

Assist with annual audit process

Other responsibilities

• Manage finance mailbox

• Support for Australian subsidiaries across sales and purchase ledgers (customer and supplier invoices)

Requirements:

• GCSEs (or equivalent), especially Maths and English (grade 4/C or above) or AAT L2 

• Minimum 3 years of experience in accounting or finance 

• Strong understanding of credit control process 

• Excellent communication skills, both written and verbal 

• Strong Microsoft Office skills, especially in Excel (e.g., formulas, pivot and spreadsheet management) 

• High attention to detail and strong organisational skills 

• Team player

• Ability to work independently, prioritise tasks and meet deadlines